Cloudshelf
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Knowledge base
Getting Started & Setting up
Welcome and introduction to Cloudshelf
4
Who is Cloudshelf for?
Video: Introduction to Cloudshelf
Create and configure your custom checkout
Cloudshelf's add-to-cart process
Cloudshelf customisation
11
Cloudshelf features for customising the experience
Get started: Adjust theme to your brand
Get started: Home page categories
Get started: Product tile customisation
Get started: Choose what type of stock to include
View all 11
Creating and updating a Cloudshelf
16
Select which content appears on each Cloudshelf
Tips on creating an effective Cloudshelf
Video tutorial: how to create a Cloudshelf
Mistakes to avoid when selecting collections for your Cloudshelf
Filter Management - To make searching simple for your customers
View all 16
Installation & Device management
11
Video: setting up a new device
Cloudshelf recommend device specifications
Where can I purchase screens for my Cloudshelf displays?
How do you get your iPad into Kiosk mode
How to pin your Cloudshelf app to the screen
View all 11
Driving usage & adoption
Tracking sales and activity
2
How to get the best use of Cloudshelf & encourage customer usage
Tracking sales back to a sales assistant and to the originating store
Support for stores and sales staff
2
Cloudshelf tips for sales staff
How to integrate self-serve kiosks into your retail stores
Troubleshooting
Common issues & quick fixes
10
I accidentally deleted the Cloudshelf icon on our store touch screen
Products or Collections not appearing in Cloudshelf
I've forgotten my PIN where can I find this?
Products that are on my website collections are not displaying
Cloudshelf information does not seem complete or up-to-date
View all 10
Partner support
Device setup
5
Cloudshelf device setup - pinning app to screen
Cloudshelf device setup - Android kiosk
Setting up Chrome OS flex on your Cloudshelf devices
Cloudshelf device setup - ADB provisioning on Android Kiosk
How to setup your barcode / QR code scanner
Creating client demos or test Cloudshelves
3
How to create your own test accounts
Creating sales demos
Creating a Shopify demo store for testing
Other FAQs
Security & GDPR
2
Why are there no GDPR implications or data risks with Cloudshelf?
Who can see or change your Cloudshelf data?
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