Cloudshelf automatically tracks all sales back to the originating store, and even enables you to reward a sales assistant for a sale.



Register your sales team







During a sale

Sales assistants check-in when they are helping on a Cloudshelf


  1. The sales assistant can swipe down anywhere on the screen 3x rapidly for team selection pop-up to appear
  2. Sales person selects their name or reference
  3. Sales person clicks on the (x) to close the window




If a sales person is selected, their firstname will appear on the check-out page with a message to say eg "Today you were helped by John".  
If a sales person does not see their name, they can do the 3x swipe gesture anywhere on the screen and set themselves.

Tracking a completed sale on your Shopify store


After a sale is complete, on the Shopify order you will be able to see the following references:

  • CS_Cloudshelf - The Cloudshelf experience from where this order was placed
  • CS_Device - The device name (you can configure this within the 'Devices' section)
  • CS_OriginatingStore - The originating store from where the sale has been completed
  • CS_SalesAssistant - The employees' full name and employee reference (if available) is shared in the field


Screenshot of example in Shopify order:

Tracking a completed sale via the API


If you wish to integrate this into an ERP, you can use the following:


To recover the data through a graphQL query:


{
  orders(first: 10) {
    edges {
      node {
        id
        updatedAt
        lineItems (first: 10) {
          nodes {
            id
            title
          }
        }
        customAttributes {
          key
          value
        }
      }
    }
  }
}


The key would be CS_Cloudshelf, CS_Device, CS_OriginatingStore, CS_SalesAssistant 


Or if you want to get a single orders data, you can query it by ID:
{
  order(id: "gid://shopify/...") {
    id
    customAttributes {
      key
      value
    }
  }
}